PRIVACY POLICY

PRIVACY POLICY

Last Updated: July 2026
Platform: Click Canvas Entertainment

 

1. Introduction

Click Canvas Entertainment ('Company', 'we', 'our', 'us') respects your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your information when you use our OTT platform, website, mobile application, Smart TV application and related services.

2. Information We Collect

We may collect your name, email address, mobile number, date of birth, profile information, login credentials (encrypted), device information, IP address, operating system, watch history, search history, watchlist, subscription details, transaction references, customer support communications and information you voluntarily provide.

3. How We Use Information

We use your information to create and manage your account, authenticate users, process subscriptions, personalize recommendations, improve streaming quality, provide customer support, send OTPs and service notifications, prevent fraud, comply with legal obligations and improve our services.

4. Payments

Payments are processed through trusted third?party payment gateways. Click Canvas Entertainment does not store your debit card, credit card, CVV, UPI PIN or internet banking credentials.

5. Cookies & Analytics

We may use cookies, analytics tools and similar technologies to improve performance, remember preferences, measure usage and enhance user experience.

6. Content Recommendations

Viewing history, watchlist and search activity may be used to recommend movies, web series and other content relevant to your interests.

7. Sharing of Information

We do not sell your personal information. Information may be shared only with trusted service providers, payment processors, analytics providers or government authorities where required by law.

8. Data Security

We use reasonable administrative, technical and physical safeguards including encryption, secure servers, access controls and monitoring. No system is completely secure and absolute security cannot be guaranteed.

9. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

10. Your Rights

You may request access, correction or deletion of your personal information, subject to applicable law. You may also withdraw marketing consent at any time.

11. Children's Privacy

The Platform is intended for users aged 18 years or above or under parental/legal guardian supervision where permitted by law.

12. Third-Party Links

Our Platform may contain links to third-party services. We are not responsible for their privacy practices.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions become effective upon publication on our Platform.

14. Contact Us

For privacy questions, complaints or requests, contact:

 

Privacy Officer

Click Canvas Entertainment

Email: privacy@clickcanvas.app

Support: support@clickcanvas.app

Website: https://clickcanvas.app/