REFUND POLICY
Last Updated: July 2026
Welcome to Click Canvas Entertainment ("Click Canvas", "Company", "we", "our", or "us").
This Refund Policy applies to all subscriptions, memberships, digital content purchases, and other paid services offered through the Click Canvas Entertainment website, mobile application, Smart TV application, or any other official platform operated by the Company.
By purchasing any subscription or digital service from Click Canvas Entertainment, you acknowledge that you have read, understood, and agreed to this Refund Policy.
1. Digital Services
Click Canvas Entertainment provides digital entertainment services, including but not limited to:
Since these are digital services, access is provided immediately after successful payment.
2. General Refund Policy
Unless otherwise required by applicable law, all subscription fees, membership fees, and digital content purchases are non-refundable.
Once a subscription has been successfully activated, no refund, exchange, or transfer will be provided for:
3. Duplicate Payments
If you are charged more than once for the same subscription due to a technical error, payment gateway issue, or banking error, please contact our support team immediately.
After verification, we may:
Refunds, if approved, are generally processed within 5–10 business days, depending on your payment provider.
4. Failed Transactions
If a payment is deducted from your bank account but your subscription is not activated:
If payment was unsuccessful, the amount is generally reversed automatically by your bank or payment gateway according to their policies.
5. Auto-Renewal
If you have enabled automatic renewal, your subscription will renew automatically at the end of the billing period unless you cancel auto-renewal before the renewal date.
Charges for successfully renewed subscriptions are generally non-refundable.
You may disable auto-renewal at any time through your Google Play, Apple App Store, or account settings, depending on your payment method.
6. Google Play & App Store Purchases
Subscriptions purchased through Google Play Store or the Apple App Store are governed by their respective billing and refund policies.
Any refund request for purchases made through these platforms must be submitted directly through:
Click Canvas Entertainment cannot approve or process refunds for purchases managed entirely by Google or Apple.
7. Promotional Offers
Subscriptions obtained through:
are not eligible for cash refunds.
8. Subscription Cancellation
Users may cancel automatic renewal at any time.
Cancellation prevents future billing but does not result in a refund for the current subscription period.
Your subscription will remain active until the end of the paid billing cycle.
9. Fraudulent Activities
We reserve the right to suspend or permanently terminate subscriptions without refund if we detect:
10. Chargebacks
Initiating a chargeback without first contacting our support team may be considered a violation of our Terms of Service.
If an unauthorized or fraudulent chargeback is initiated:
11. Exceptional Refunds
Refunds may be considered only under exceptional circumstances, including but not limited to:
Approval of such refunds remains solely at the discretion of Click Canvas Entertainment.
12. No Refund for Content Preference
Refunds will not be provided because:
13. Contact Us
For billing questions, payment issues, or refund-related inquiries, please contact:
Click Canvas Entertainment
???? Email: support@clickcanvas.app
???? Website: https://www.clickcanvas.app
Please include:
to help us resolve your request quickly.
Important Notice
Please read this Refund Policy carefully before purchasing any subscription or digital service. By completing your payment, you acknowledge that you understand and agree to this Refund Policy.